What past clients have to say about working with Heather

"Do you want your house sold, or do you just want to list it? If you want it sold, Heather is your ONLY choice! The amount of pre-work she puts into the listing is phenomenal, the feedback she gave on how to make the home look perfect for photos and showings was spot on. She even stepped up and completed tasks that were the responsibility of the buyer's agent, due to it not being done. Because of Heather, our home sold during the first Open House! And, if you want to purchase a home, go with Heather also! She helped us purchase this exact home 4 years prior and it was everything we wanted it to be and more! When it came time to sell, we didn't even bother contacting another realtor! Heather is forever our realtor, but also our friend!"

-Betsy & Todd Kelley

"We had a great experience with Heather as our buyers agent. We lived in Vegas and we were moving to Sun City West in Arizona. So it was difficult to come in every week to view homes. Heather would send us listings that was in our price range and we would view them. When we found some we liked, Heather would take her personal time to go view the homes for us. She would inspect the homes and send us videos with her professional opinions. It saved us a lot of trips to Phoenix to view homes and took up a lot of her time. When we did find a few homes we were interested in then we would make the trip in. She would set up the appointments for us to view the homes. It was during the sellers market and people were paying over the asking price. We did make a couple offers but got out bidded. We did find a house that we liked and wanted to put an offer in. I thought we needed to bid over the asking price since we already lost two bids. Heather went to work for us and contacted the sellers agent to find out how the listing was going. There wasn't much action going on and she recommended we offer the asking price. We wanted to offer more but she recommended offering the asking price. So we took her advice and they accepted the offer. She saved us of a lot of money with her knowledge of the market. During the process she contacted Tesla and was on the phone over one hour to get the solar panels transferred in our name. I believe that was our job but she went beyond her job to help us out. I never thought we needed a buyer agent to buy a house but so glad we found Heather to help in our experience. Now we are thinking of selling and will definitely be using her services. I believe if your looking to buy or sell then look no further then using Heather as your agent. Very happy with her experience and knowledge. - Glenn Bragg"

-Glenn Bragg

"Heather is awesome. Very hard working and quickly learned what we were looking for. We trusted her enough to make our offer without actually visiting the home. She provided a great walkthrough on FaceTime and had excellent comments. We would unconditionally recommend her and will use her next time we buy or sell. Chris"

-Chris Finley

"January 10, 2024 To Whom It May Concern, I would like to commend Heather Smith for her smooth handling of the recent sale of my home. I selected Heather based on the recommendation of a respected friend, and Heather did not disappoint. Specifically, Heather • Presented herself very professionally at all times in appearance and demeanor. I believe that this makes a difference not only to me, but to any prospective buyers and their agents. • Assumed a sense of responsibility for all personnel associated with every facet of the showings. • Provided a thoroughly researched and appropriate asking price for my home. • Offered sound advice for the best ways to stage my home. • Truly listened to my input regarding the features of my home and shared those with other agents. • Remained in close contact from beginning to end and was very responsive. If I called, emailed, or texted, she replied very promptly. • Secured a wonderful photographer who provided outstanding photos of my home. • Created a beautiful marketing brochure for distribution. Honestly, I have never seen such a lovely and professional touch. • Explained offers and my options in very clear language. I felt secure knowing that I could make an informed choice among all possibilities and that Heather was looking out for my best interest. Finally, Heather is very grounded and approachable. Her work ethic is strong. I’m grateful to have met her and entrusted her with the sale of my home. Despite a challenging market, I believe that I got a healthy price per square foot as a result of Heather’s marketing and advocacy. Please feel free to contact me at (702) ***-**** if you have any questions. Most sincerely, Lorraine"

-Lorraine Blume

"I would like to say thank you to Heather for not only doing an amazing job with helping my uncle and I find our new home, but doing so in a compassionate and tactful way as we were mourning the loss of my aunt. It was a big change and Heather made the process very efficient and as simple as possible. Her support did not end with us moving in. We have a tremendous amount of gratitude for her work and caring."

-Ivan Navarro

"We recently had the pleasure of working with Heather to find housing, and we couldn't be happier with the experience. Heather was extremely supportive and kind throughout the entire process. Her professionalism shone through in every interaction, making us feel confident and well-cared for. Heather was always easy to get a hold of, promptly responding to any questions or concerns we had. She truly made the experience stress-free, which is something we deeply appreciate. If you're looking for a realtor who is dedicated, compassionate, and professional, I highly recommend Heather."

-Justine Czarecki

"We had an amazing experience looking for a house with Heather. A year previous to purchase, we connected via email and she would send information of available housing. When we arrived in the Phoenix area to house hunt she was very flexible. For our first outing, I had selected homes to view, only to find out they were in a retirement community. Since I didn't want to waste either of our time on something we weren't interested in, she created a whole new itinerary, for our first day out. After viewing all types of homes (patio homes, town-homes, single family homes, homes on lakes, etc.) across the Phoenix area, (Phoenix, Scottsdale, Glendale, Peoria and more) for six weeks, (while on vacation) the second to last house, ended up being the "one." She helped us through the whole purchasing process, which involved closing on the house thousands of miles away. While spending time together, we found that we also enjoyed each other's company and chose to stay connected."

-Larry & Kathryn S.

"When I decided to start preparing for retirement, we were living in Alabama. I told my wife that we are relocating to Arizona and having a new home build as our retirement home. My wife thought I was crazy. And so it happened. In 2019, I made the decision to retire. We knew we wanted to live in a family safe city within a 20-30 mile radius of Phoenix, AZ. That’s when I started looking for a reliable realtor in the Phoenix metropolitan area and the surrounding cities. I Google searched for new homes for sale and I came across a home of interest. The realtor was Heather Smith with Highgarden Real Estate. I contacted Heather to ask her if that particular property was available or under contract. Unfortunately, it was already under contract. Heather then said that she had other similar properties that we might like. She emailed me the MLS of homes she had. I also gave Heather a property profile list I put together describing the locations, square footage and type of home we wanted. After a couple of weeks, Heather called me and told me about this new home under construction that was just being finished and ready to go in the market. We really loved the floor plan, but we were not too excited with the kitchen cabinets, the countertops, and the floor tiles. In the property details, I did notice that the home structure was called Pelican Bay. At that moment, my curiosity got the best of me. So, I decided to Google Pelican Bay floor plans in Arizona. And the home builder, Fulton Homes popped up. Fulton Homes is a very reputable home builder in Arizona that builds beautiful custom quality homes. I called Fulton Homes and spoke to a sales associate. They told me that a new community located in Goodyear (25 miles west of Phoenix) has just been released and available to buy. I immediately called Heather about it and she contacted the builder on my behalf. Heather arranged a ZOOM meeting with us and the Fulton Homes sales associate. She's a fantastic age"

-Al Lozano

"Heather is an Agent whose knowledge and experience are evident in the way she serves her clients. My spouse and I have bought and sold several homes in three different cities, We have had some very good agents, and a couple we would not use again. Heather is one of two we would give the highest praise for a job well done. Here is one example: When we sold our last home, we received a cash offer well above asking price. The byers requested a sewer scope, something we had never encountered before. The scope revealed a leak in the old cast iron pipe under the house. We contacted a repeatable plumbing company we had used for a quote to repair, or reline the pipe. The quote came in at over 46,000.00 dollars ! We were shocked, but ready to use the company, even though that would greatly reduce the profit from our sale. Heather said she had contacts which she felt could do the work for much less. She called around and found a company which was one of the leading business which had experience doing pipe re-lining. That company did an excellent job, and the work came with a 50-year warranty. Heather saved us 30,000.00 dollars. I could give other examples, but I think you can see that she is a cut above many agents in the real-estate field. Don"

-Don & Curtis

"I emailed High Garden Real Estate in April of 2022. Ms. Heather was the kind Realtor that returned my email and made a follow up phone call. I worked with Ms. Heather along with my California Realtor and Broker to sell my home in California and purchase my now Arizona Home! My California Realtor and Broker were like family because we always stayed in contact. Ms. Heather stood out to me because she was very professional and very efficient in providing listings in my price range. Her eagerness to assist in every aspect of my new home purchase resembled my experience with the California folks! Ms. Heather goes above and beyond her Realtor role...Any time I had a question or concern during the process if I emailed her, she would always provide a response back even after the purchase had been completed... It's been almost (2) years, and to date she will still answer my email or phone call...Now that is dedication to the business and her clients! If I had to sell or buy again Ms. Heather Smith would most definitely be My Go-to Realtor! Keep Up the Exceptional Customer Service!!"

-D.D.

"Heather is one of those rare RE professionals who knows how. She knows how to listen, she knows how to find a property aligned with your individual criteria/preferences, she knows how find value, and develop a strategy to help you get the best possible deal and location. She knows how to follow up, and she’s there for you even after the deal gets done. She just knows . . . how to be a complete professional and value add. Every step of the way – she will be there. Between me and my wife, we’ve probably bought and sold close to 50 homes and properties. Yes we are old. So we’ve had previous history working with a LOT of RE Agents/Brokers. Heather is absolutely one of the best we have ever encountered. We have no reservations recommending Heather to family, friends, and anyone looking for a RE Pro. Greg & Cindi"

-Greg & Cindi C.

"We don’t write many testimonials but in this case it is well deserved. We were new to the area and didn’t have a real estate agent. We called the agent on a given listing that we had an interest in and it was Heather Smith. She spent an hour or so with us on the phone and took the time to get to know our interests and lifestyle. With her knowledge of the area she was able to recommend a few communities for us to consider and spent the time to show them to us. Heather knows real estate, I ask a lot of questions and she always had the answers we needed to help us make good decisions. The house we ultimately purchased came on the market as a ‘Coming Soon’ listing and Heather was on top of it. She presented it to us the day it came on the market and we made an offer the same day and had our offer accepted the day before the house was scheduled for an open house. If it weren’t for Heather, we wouldn’t be in our home today! Job well done! Thank You Heather! Kevin & Christine S. "

-Kevin & Christine S.

"Heather is an active listener and constantly mindful of her clients needs. She has outstanding communication skills and used every bit of them to execute a smooth and speedy closing for our new home. In fact, Heather listened so well, she found a home when we were not even looking! She took us to look at the home based on what she knew about us and our blended family needs. Turns out, it was a perfect fit! Additionally, she took her knowledge and recommended a wonderful mortgage company that was able to expedite the process and close within a short period of time; but, just in time for Christmas. Thanks to Heather's professionalism and determination, our family enjoyed Christmas in our new home and made our home buying experience seamless and special. Thank you Heather for being an amazing realtor. Our family is forever grateful."

-Kristi Arnold

"Heather Smith has an incredible combination of professionalism and enthusiasm in the field of real estate. My first contact with Heather was a phone interview because I was from out of state. When I arrived in Phoenix a few weeks later, we hit the pavement on several daytrips, which consisted of old, new and in between homes but staying in my price range. Not being familiar with the Phoenix area Heather really had a lot to tackle on my agenda. She went beyond my expectations that week helping with the decision for the transition. Our time spent was personable and very informative with her knowledge of the many local possibilities for a new home. It was not for lack of trying but I had to return to Florida and continue the search from a distance. Heather continued her correspondence for months sending via email new homes that were hitting the market. During that time, the inventory for housing and pricing of real estate was unpredictable. The conditions for a buying a home was becoming very frustrating due to the market. However, after several months we found the one and that is when Heather really was a valuable asset. We would have zoom meetings at the home and community to make final decisions before buying. Caring out this transaction from out of state was truly successful because of Heather’s insight, determination, and professional proficiency. Even after the closing, Heather stayed in touch and visited to welcome us to our new home. Thank you for everything Heather it was a pleasure!"

-Debbie Ferdinand

"Heather is a fantastic. She has all answers when situations arise and makes the best suggestions about my listing and she is spot on. I wish that I had met her when I was selling and buying houses before."

-Jerald Collens

"Heather was knowledgeable, always on task, and flawless with our home sale and purchase. She went above and beyond what other realtors we have worked with have done and was always a step ahead and moved everything forward in a timely manner. She always seemed to know ahead of time what the buyers would want and or ask for so we were always prepared. Her expertise and vast experience in the industry really aided in a quick and speedy sale. Rest assured anyone who she works for will be happy and confident they chose the right person for the job!"

-Kadee Mikkelsen

"My home buying experience was over an extended period of time due to circumstances beyond my control, but Heather remained in contact and provided insight and guidance throughout the complete home purchase. I highly recommend the use of her services."

-Greg D.

"Heather did a great job finding me my new. She listened to my needs, took into consideration the budget I was working with, the location I desired and found me the perfect home. Jeanine"

-Jeanine C.

"Heather hit the ground running and I had an offer for full price on day 1. Even though that fell through, another full price offer came right on its heels and deal closed just a month after initial listing. Definitely give her my highest recommendation. Tim "

-Tim Brown

"Heather made the process of buying this house seamless as I live out of state. We spoke on the phone and I conveyed the type of house I wanted and the area in which I was interested. By the time I arrived at her office, she had several homes or choices to choose from. We spent the next hour reviewing the homes online just so I would be sure and then we went out to view the properties. She knows the area well and is a true expert in her field. I would recommend her to anyone! Timberlin"

-Timberlin Cobb

"Heather is for my money the best real estate agent in the las vegas area . I have purchased three properties with her and have not had a moment of regret. She has a rare talent she LISTENS to you and then finds the right properties for you. I really suggest that you give Heather a chance to help you but please leave a little of her time to help me with more properties . Jeff"

-Jeff Graham

"Heather is the BEST! We had met with other agents in the Las Vegas area before Heather was recommended to us. Her relaxed style… yet professionalism, knowledge of the area market and most of all - her patience, made our home buying experience an excellent one. With Heather's guidance, we closed on the beautiful little home we were looking for in our most sought after area! We are extremely happy and would recommend her without hesitation. Thank you SO MUCH, Heather! Crystal & Robert"

-Crystal & Robert Smith

"Heather is very patient , efficient and conscious with myself and husband. It took us some time to think of purchasing a home out of state until Heather took time to take us around & look @ homes until we found the nicest new home the was affordable and cute. I highly recommend her. Fay & Daniel"

-Fay & Daniel Ethridge

"In searching for a home whether it is a rental or to own, I would highly recommend Heather Smith. She does such an outstanding job searching and finding the type of homes you are looking for and that is why Heather is the best at what she does. She is always prompt at answering calls, text or emails no matter how busy she is and is very professional and courteous. You can definitely count on Heather Smith!!! Suzie & Brian"

-Suzie & Brian Cromwell

"I had the best experience with Heather Smith. Heather used her experience in the field of real estate to find us two houses in Vegas. She worked hard to get us the prices we wanted.Heather had the knowledge of Vegas market.After three years, Heather still is calling us to update us on the housing market. Eunice & David"

-Eunice & David Morency

"In April 2013 I Charles Fields and my fiancee Thearesa Holmes went to Heather Smith's office to look at homes in Las Vegas and Henderson NV. Heather was very professional in showing us homes and our final stop was Weston Hills in Henderson NV where we found the home of our dream. Heather thanks so very much for all the help. We do like our new home. Charles"

-Charles Fields

"Heather was attentive and interested in our pursuit of a new home. It took only one day & visiting 3 new-home venues to find our lovely home. We were happy with her !! Norma"

-Norma Plowman

"We met with 3 other agents in Las Vegas before meeting Heather. It was not a difficult decision to go with Heather as our agent. She has extensive knowledge on everything related to local real estate. But most importantly, she had a strong sense of exactly what my husband and I were looking for in our forever home. She did not waste our time by sending us to homes that didn't meet with our needs. She didn't try talking us into writing offers on homes that were "good enough" to fit our needs. She was patient. She was thorough. She found the perfect house for us 2 1/2 years ago and we are so grateful to have had an agent like her that didn't pressure us to compromise what was most important to us. She found a home with every item on our wish list in our preferred neighborhood and in our price range. I can not think of another agent in Las Vegas that I could recommend more highly. Amanda & Jesse"

-Amanda & Jesse F.

"Our experience with Heather Smith put simply, was wonderful. She is very knowledgeable, experienced, and a very down to earth person to talk to. The entire buying process from beginning to end I believe went smoothly because of Heather staying on top of everything. I will always be grateful to have her because I loved my new house and still do and I would recommend her very highly to anyone that needs a great realtor. Jennie & Chuck"

-Jennie & Chuck W.

"Heather is one awesome lady who we consider to be not just our realtor but our friend. She found us the fourplex we purchased in Las Vegas in 2011. We lived in Florida and she handled everything for us. When we were ready to sell the fourplex in 2014 she had us an offer the first day it was on the market. The sale was completed with no problems. She is friendly, caring and professional. Our whole family learned to really care for her. Mary Lou & Richard"

-Mary Lou & Richard Gillgren

"I've purchased two homes from Heather Smith, one in Las Vegas and the other in Henderson, and also sold the Las Vegas home through her as well. Heather's knowledge of the marketplace is second to none. She is extremely helpful, attentive and responsive as well as being connected to an equally reliable and skilled network of tradesman, landscapers as well as extremely knowledgable people in the field of mortgage bankers. Home buying and selling is a stressful process. Do yourself a favor and reduce that stress by entrusting your real estate needs to Heather Etchings. Dan"

-Dan Christiansen

"We were very happy with Heather, we would recommend her to anyone looking for a home in the Vegas area. She showed us several older homes and also new (just being built) homes, of which we picked a new home. Carolyn"

-Carolyn R.

"Honest, dependable, and knowledgeable are just a few of the words I use to describe Heather—an invaluable resource. She helped me select my home in Las Vegas and get a truly great deal. Phil"

-Phil Simon

"WHEN WE MET HEATHER, SHE MADE US FEEL COMFORTABLE RIGHT AWAY. DURING THE BUILDING PROCESS SHE TOOK PICTURES OF THE PROGRESS AND EMAILED THEM TO US. THE FUNNY PART WAS WE WERE JUST TALKING BETWEEN US ABOUT HAVING HER TAKE SOME PICTURES. SHE HAS WOWED US SINCE THEN TOO. GREAT PERSON. Julie & Greg"

-Julie & Greg Hanson

"Heather was our Agent when we purchased our house in Las Vegas. I must say that, not only was she a professional, but so knowledgeable and helpful. It didn't matter where we were when we got to Vegas she was always ready to come to us with no questions asked. Purchasing a house, especially when you live out of state is a very trying exercise and Heather made this an enjoyable experience. I would recommend her to anyone that wants to take the stress out of house hunting and find the house that you really want. Marcia & Bob"

-Marcia & Bob N.

"She was helpful in the fact that she knew of several homes that were on the market for a long time and why they weren't selling. This was nice because it didn't waste our time. She ended up finding us THE PERFECT home that was new in a matter of just a few days. Stephanie"

-Stephanie Remson

"Heather Smith has been our Realtor for over 10 years, representing us when we were buying and selling properties, as well as when we were looking for properties to rent. Have you ever met someone who not only is good at what they do, but you see that they REALLY enjoy doing it? Heather is one of those true professionals! As a client, I am probably not one of the easiest people to deal with; my personality, tastes and preferences are not what most people would consider normal, and I have a very low tolerance for people who think they can mask their incompetence with a phony veneer of sociability. From our very first transaction (sale of our house), Heather has proven herself to be the real deal. She has treated my concerns as if they were her own, and her thorough knowledge of the Las Vegas area real estate market is why she is the only Realtor who has earned my trust and respect. In addition, she is among the few people that I consider to be a true friend of my family. Would I call Heather again? Not only would I, but I did - and she's looking for properties for us as we speak! I highly recommend Heather Smith for anyone who is looking to buy, sell or rent. You will not be disappointed! Roland & Kerry"

-Roland & Kerry St. Germain

"Just wanted to say Heather's real estate knowledge and help with finding the perfect home for us was amazing . her willingness to get the right information was impeccable whenever we needed an answer she got it for us i highly recommended her for any real estate needs you may have. thanks Heather "

-Henry Villemaire

"Heather was very helpful in finding a house for us at a time when there were very few homes on the market. She took care of all the paperwork details and communication with the lender to make everything go smoothly."

-Dave Ziegler